Opportunities

Join Our Team
Reading Rock is always looking for passionate people to join our team.  For questions regarding employment opportunities, please contact our Human Resources department at 800.482.6466.

  • VICE PRESIDENT OPERATIONS & PROCESS IMPROVEMENT

    Overview
    Reporting to the President and a member of the executive leadership team at the Cincinnati corporate office, this position is responsible for the growing operations of the company including; multi-site/multi-state manufacturing facilities, Supply Chain Management and the Project Management/Technical Services teams processing the order. The position has responsibility for over 240 associates and an annual operating budget in excess of $30MM.

    The ideal candidate will:
    • Passionately exemplify and articulate the Core Values and strategic elements of the company to internal and external customers while demonstrating commitment to elevating the standards for People, Products, Processes and Profitability of the company.
    • Be customer service focused on both internal and external customers.
    • Serve as a business change agent leading process improvement initiatives which will enable the organization to reach the next level of operational excellence.
    • Work with other leaders to deploy the appropriate safety, quality, cost, delivery and people metrics at all levels of the organization.
    • Contribute to strategic planning in preparation for growth initiatives and new product development.
    • Instill a problem solving and continuous improvement culture on site and in related areas of the company.
    • Drive planning, development, coordination, support, and execution of high impact (immediate and long term) improvement plans for effective and sustainable cost saving initiatives.
    • Create and deploy dynamic reporting platforms to capture the benefits desired.
    • Develop and deploy robust training programs for best practices and the use of continuous improvement process tools:
         - 5S and visual management
         - Brain storming and problem solving
         - Project plans and project planning
         - Team building and team dynamics
         - Kaizen events
         - Process and Value Stream Mapping, SIPOC
         - Six Sigma, Lean, Lean Six Sigma, Theory of Constraints Methodologies
    • Be held accountable for meeting/exceeding agreed upon metrics to include:
         - Industry leading Safety and Quality Standards
         - Reduced manufacturing costs yielding increased Gross Margin
         - Improved operational efficiencies yielding reduced response time/lower costs

    Education & Experience:
    • Bachelor's degree (mechanical, industrial, manufacturing engineering or equivalent)
    • Minimum 5 years of experience with P&L responsibility.
    • Lean manufacturing experience.
    • Six Sigma certification preferred.
    • Strong analytical and problem-solving skills; knowledge and ability to train on methodologies at all levels of the organization.
    • Experience in an operations/manufacturing design/build to order environment a plus.
    • Previous responsibility managing P&L/Cost Centers with measured improvement initiatives in product manufacturing.
    • Experience in training and cultural change management is preferred.
    • Strategic thinker, with clear vision and direction of change management.
    • Strong facilitation and interpersonal communication.
    • Strong verbal, written and presentation skills.
    • Proven ability to coach, mentor, and energize team members.
    • Deployment of a Lean culture: organization, policy deployment, management routines, management control, behavior and visual management.
    • A demonstrated understanding of Lean principles such as Value Stream Mapping, Just - In-Time, Demand Flow, Single Piece Flow, Continuous Improvement Process, Kaizen, SPC, Six Sigma and Communication Tools, and Statistical Problem Solving.
    • Thorough understanding of lean tools such as standardized work, 5S, SMED, TPM, Kanban MIFA, Error Proofing, etc.
    • Our new team member must believe in and exemplify passion and commitment to the company, its mission, core values, and our 4P pyramid (people, products, process and profitability).  The ideal candidate will feel the need to meet and exceed goals and have a winning attitude.  We are looking for someone with the desire for professional growth opportunities and one who can bring an energetic attitude.

    To Apply: Applications accepted until position is filled. Email or Fax a Resume, cover letter and any letters of recommendation to Careers@readingrock.com or 513-326-2977.

  • MACHINE OPERATOR

    Overview
    Operate plant machinery (Besser) as directed while adhering to all rules and regulations mandated by safety policies and procedures to produce a superior product.

    Essential Duties and Responsibilities:
    • Read job specifications to determine machine adjustments and material requirements
    • Set stops or guides to specific lengths as indicated by scale, rule, or templates
    • Observe machine operation to detect product defects or machine malfunction
    • Review product for inconsistencies or abnormal appearance assuring product meets ASTM quality requirements
    • Perform routine machine maintenance
    • Assist other operators to set up machines and any other necessary tasks to adhere to deadlines and completion of product
    • Make sure all housekeeping is maintained in a clear and orderly fashion in assigned area
    • Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed 

    Qualifications:
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

    Requirements / Education / Experience:
    • High school diploma/equivalent required
    • Related experience in industrial machine operation or demonstrated mechanical aptitude preferred
    • Equivalent combination of education and experience will be considered
    • Previous experience operating Tiger Concrete Products Machine or equivalent preferred
    • 5+yrs welding experience preferred
    • Electrical experience working with PLCs is highly preferred
    • Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals
    • Ability to apply common sense to carry out instructions furnished in written, oral or diagram form
    • Ability to read and interpret machine drawings and electrical diagrams
    • Ability to be a self-starter and can work independently; expresses potential for leadership capability
    • Ability to add, subtract, multiply, and divide, in all units of measure, using whole numbers, common fractions, and decimals
    • Ability to deal with problems involving several concrete variables in standardized situations
    • Maintain a high level of accuracy and attention to detail in all aspects of work assignments
    • Exceptional mechanical aptitude
    • Ability to function in a workshop using, drill presses, bench grinders, and band saws
    • Ability to work with all power and hand tools
    • Exceptional mechanical and electrical troubleshooting skills
    • Bilingual in English and Spanish preferred

    Physical Requirements:
    • Employee will be required to frequently stand on their feet for extended periods of time
    • Employee will be exposed to varying environmental seasonal conditions
    • Must have the ability to lift and/or move up to 50 lbs.
    • Able to work a flexible schedule
    • Capable of operating a forklift and front-end loader

    To Apply: Applications accepted until position is filled. Email or Fax a Resume, cover letter and any letters of recommendation to Careers@readingrock.com or 513-326-2977.

  • RESIDENTIAL MARKET MANAGER

    Overview
    The Residential Market Manager is an entrepreneurial outside sales position and responsible for achieving sales and profitability for all Reading Rock products in the single-family residential market.

    Responsibilities, but not limited to:
    • Territory Leadership: Active participant in the development and implementation of market plans including price, promotion, people, and product portfolio for your customer base and network influencers. Target audiences to include, but not limited to builders, contractors, owners, and architects.
    • Team Leadership: Work in a team-based platform and lead by example to implement continuous improvement initiatives for team members of various departments to ensure the Industry’s Best Customer Experience.
    • Market Plan Achievement: Primary metrics will include top line revenue, product diversification by account, customer retention, and new customer acquisition.
    • Network: Be involved in industry-leading associations and events to stay abreast of trends and ever-changing market dynamics.
    • Policy: Comply with written policies in accordance with Reading Rock core values.
    • Professional Development: Participate in training opportunities associated with, but not including, personal skills, product knowledge, and/or process improvements.
    • Other position-related duties as needed & assigned.

    Experience:
    • Education: Business college degree from an accredited program preferred.
    • Construction Industry: Preferred, but not required.
    • Technology: Microsoft Office required. CRM preferred.

    Key competencies:
    • Proactive, team-based philosophy toward client satisfaction.
    • Highly organized with effective time management skills.
    • High business acumen with excellent, oral, nonverbal, and written skills.
    • Presenting, Negotiating, and Influencing to/with builders, contractors, owners, and architects.

    To Apply: Applications accepted until position is filled. Email or Fax a Resume, cover letter and any letters of recommendation to Careers@readingrock.com or 513-326-2977.

  • CUSTOMER SERVICE MANAGER

    The Manager of Customer Service is an important position at Reading Rock that is critical to overall company reputation and value.  The ability to work on cross functional teams and multitask during ever-changing daily routines are key performance indicators.

    Responsibilities, but not limited to:
    • Team Leadership:  Lead by example and implement continuous improvement initiatives for team members of various departments both in personal and professional development.
    • Industry Awareness:  Stay abreast of the ever-changing construction industry, product developments, and market shifts to help properly position for sustained growth.
    • Customer Experience:  with internal and external partners, define the industry’s best customer experience and ensure compliance at all times. 
    • Business Intelligence:  Be a subject matter expert in RR software platforms, including but not limited to Sales Force and M2M.  Assist with the creation and management of new technology tools that improve speed and accuracy of information inside and outside the organization.
    • Conflict Management:  Professionally address and resolve matters affiliated with all key internal and external stakeholders for prompt and equitable solutions.
    • Ensure proper staffing between all locations to manage peak workflow challenges, including all regional RDC locations.
    • Manage project management team for key account relationships (large production builders) and order processing including but not limited to PO accuracy, scheduling, shipment, invoicing and VPO processes.
    • Budget Achievement:  Direct people, products, and processes within budget expectations by way of financial report reviews and team member metrics.
    • Ensure all CS department members are crossed trained between product divisions to adequately process orders within protocol.  This would also include various levels of understanding in the installation of those products.
    • Policy:  Develop and enforce written policies in accordance with the success factors of each business unit.
    • Operational Excellence:  Document, identify, and clearly communicate existing and new Best Management Practices related to the position.
    • Other position-related duties as needed & assigned.

    Requirements and Qualifications:
    • Organization Management and Leadership: Required.
    • Construction Industry: Minimum of five (5) years preferred.
    • Education: Business college degree from an accredited program preferred.
    • Customer Service experience in a leadership role.
    • Technology: ERP and Microsoft Office required.  CRM preferred.
    • Human Resources: people skills including performance management.

    Key Competencies:
    • Proactive, team-based philosophy toward client satisfaction.
    • Highly organized with effective time management skills.
    • High business acumen with excellent, oral, nonverbal, and written skills.
    • Critical and lean thinking and the entire supply chain.
    • Negotiating and Influencing at all levels of the enterprise.
    • Root Cause and Corrective Action methodologies.
    • Valid driver’s license and good driving record.
    • Ability to lift 50 lbs.

    To Apply: Applications accepted until position is filled. Email or Fax a Resume, cover letter and any letters of recommendation to Careers@readingrock.com or 513-326-2977.

  • CUSTOMER SERVICE REPRESENTATIVE

    Description:
    As a Customer Service Representative here at Reading Rock, you will have the opportunity to create a solution-driven, positive experience that creates long-term value for our customers. Your focus will be on the customer’s needs by providing product solutions utilizing appropriate resources while embracing continuing learning and improvement opportunities. You will perform a variety of customer support duties while proactively seeking creative solutions that are specific to customer needs. You will be empowered and encouraged to evaluate, identify and implement ideas to improve the efficiency, effectiveness and organization of the customer experience.

    Skills Required and Developed:
    • Act as the face of Reading Rock, welcome customers, create a positive brand experience, drive increased traffic, and elevate the utilization of the selection center.
    • Guide customers through the selection process from beginning to end through education, visual displays and experiences.
    • Creatively design customer experiences and offer solutions and recommendations based on understanding their wants and needs to find the best product(s) for their home and lifestyle.
    • Provide assistance with presenting product, literature, and samples. Seek continuous improvement of processes and procedures to make the selection center more functional for customers and sales associates.
    • Utilize communication strategies to partner with customers and understand the root cause of issues and investigate options for resolution.
    • Build relationships with both internal and external customers.
    • Provide support to team members, brainstorm new ways to improve processes and generate ideas for continuous improvement.
    • Answer phone calls from customers that could be technical in nature requiring product knowledge and use of available resources while managing consumer expectations. Assist consumers with installation questions, quality, parts availability and pricing, codes, and troubleshooting issues when needed.

    To Apply: Applications accepted until position is filled. Email or Fax a Resume, cover letter and any letters of recommendation to Careers@readingrock.com or 513-326-2977.

  • FORKLIFT OPERATOR

    Description
    FORKLIFT OPERATOR responsible for loading product in a safe, accurate, and timely manner, assuring on-time and accurate customer deliveries.

    Responsibilities
    • Operate powered lift truck
    • Pull and load orders from loading list timely timely and accurately
    • Interact with customers in a professional, courteous and helpful manner
    • Identify and report mislabeled, poor quality and damaged product
    • Follow safety work practices

    Requirements
    The ideal candidate will be self-motivated, and quality-driven with the following skill set:
    • Forklift certification, or the ability to obtain certification
    • Ability to properly lift up to 75 lbs. repeatedly
    • Follow written and oral instructions
    • Ability to sit for long periods of time in a forklift
    • Work in outdoor environment in varying temperatures
    • Work well with others as part of a team
    • Basic math skills
    • High school diploma or equivalent

    To Apply: Applications accepted until position is filled. Email a resume, cover letter and any letters of recommendation to careers@readingrock.com, or fax to 513-326-2977.