Clean & Clear

Burner and controls thoroughly cleaned

Prevents clogs and ensures your fireplace runs safely and efficiently.

Crystal View

Glass polished (if applicable)

Keeps your view clear while preventing buildup that can damage the glass.

Sealed Tight

Gasket inspected for safety (if applicable)

A tight seal improves efficiency and keeps harmful gases from leaking.

Perfect Placement

Logs positioned for best burn

Correct placement ensures even flames and avoids soot buildup.

Fresh Glow

Ember bed replenished and refreshed

Restores the warm glow and helps your fireplace look its best.

Pilot Check

Pilot flame inspected (if applicable)

Ensures your fireplace can ignite reliably every time.

Igniter Ready

Igniter position inspected

Ensures quick starts without wasted gas or misfires.

Airflow Matters

Air shutter position checked

Balances oxygen for a cleaner, more efficient flame.

Power Check (Off)

Millivolt reading tested when off

Tests electrical safety and system readiness when off.

Millivolt Reading (On)

Millivolt reading tested when on

Verifies strong performance and reliable operation when on.

Smooth Burn

Flame regulation tested (if applicable)

Prevents weak or overly strong flames, improving safety.

Flame Focus

Flame pattern and height checked

Ensures flames look natural and burn evenly.

Safe Venting

Vent system inspected for safety

Keeps harmful gases venting safely out of your home.

Tight & Secure

Terminal screws on valve tightened

Secures connections for safer, longer-lasting performance.

Extra Comfort

Accessories tested (remote & fan)

Confirms your remote, fan, and other features work for comfort and convenience.